New Forest Disco

We will liaise with you regarding your event. We offer:  meetings at your request and convenience, full lighting including uplighting in hotels as well as a host of special effects lighting and where allowed low fog effect too. We work hard to make it very special for you and your guests. We offer a full music choice from our vast collection and we have internet access at most event locations. We put out request cards on the tables and will always be dressed accordingly.

   This material copyright New Forest Disco 2015 J Carter t/a NFBO All rights reserved. New Forest Disco 2015

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Sample Contract

New Forest Disco Terms & Conditions


1. New Forest Disco will hire the Forest Disco to suit the circumstances of your event. We take into consideration the cost, location, type of event, information supplied by you, size, guests etc. The quality of our events is very important to us. Please read the following terms and conditions carefully prior to signing any booking form or paying your deposit.


2. We will not be held liable for non-fulfilment of this contract by the management, hirer, or the Forest Disco although every reasonable precaution will be taken. In the event of the client seeking compensation, we will not be held liable under any such claim, and the contracted Forest Disco will only be liable for a sum up to and not exceeding the contracted amount. New Forest Disco reserves the right to amend or withdraw the terms & conditions (as listed below and online), promotional offers and any written, printed, verbal or displayed (including internet resources) at any point.


Bookings & Payments


1. All bookings are only confirmed upon payment of your deposit. All deposits are non refundable. New Forest Disco reserves the right to accept another booking for the date until your deposit is paid and the booking form has been sent back to us signed.

2. We reserve the right to cancel any bookings we feel are inappropriate or not safe for Forest Disco. Our booking form contains all necessary questions relating to your event. If you withhold or supply false information, which may affect the amount we may charge or we may cancel your booking at any point or demand that the full payment is made.

3. For one off events, such as weddings and birthday parties New Forest Disco must be paid the remaining amount in cash prior to setting up. If you require an invoice please notify us within three days of the event-taking place.

4. We require no less than 14 days notice for each booking and deposits must be cleared within one week of the event-taking place.

5. All bookings should be taken in the understanding that the venue is in possession of all the necessary entertainment, safety and liquor licences. We are not responsible if the venue is found to be in breach of any law or required licence.

6. All regular events need to be paid in full on the night of the event. For regular events New Forest Disco will require you to sign a contract and pay one event upfront as a deposit. Further amounts will be paid to the Forest Disco on end of month basis. If you cancel the contract prior to the finish date any deposit will not be refunded and you will be liable for the entire fee . For all regular events we will send you an invoice for payment within seven days.

7. For all events not paid on time an administration fee will be charged at 2 ½ above bank base rate until the required amounts are settled. We will issue only one reminder letter. Non-payments will then result in court action after 2 months, which will include an £80 charge on top of pre explained interest.

8. New Forest Disco, unless arranged prior to booking, is being paid for four hours play time. Any extra-required playtime will cost £25 per hour. It is the responsibility of the client to request this amount at the start of the event. New Forest Disco reserves the right to finish performing at the contracted time and pack up if he or she does not want to carry on the performance.

Cancellations:

1. Any cancellations must be made within 30 days of the event-taking place. The deposit will not be refunded. Full payment will be charged if the booking is cancelled within 30 days of the event. This includes any short notice bookings.

2. All events are signed in a contract between you and New Forest Disco. If, in the unlikely case that New Forest Disco does not attend your event for any reason we will try our best to find a similar substitute. If the cancellation is because of our negligence then we will refund your deposit. Any legal action must be taken between yourself and New Forest Disco.  If the cancellation is because of unforeseen and uncontrollable circumstances not resulting in any administration negligence by us then we do not accept any responsibility for any payment or loss of earnings whatsoever.


Setting up Packing up


1. It will take approximately 1-2 hours to set up/pack up with a short travelling distance from the parking spot and the location the event is taking place. It is the customer’s responsibility to advise prior to paying the deposit of obstructions of any form (such as crowds of people, flights of stairs or long distances to carry equipment) as this will mean that pack up and set up will take considerably longer. New Forest Disco takes no responsibility if playtime is shortened due to unforeseen obstructive circumstances.

2. If you require more than two hours for New Forest Disco to set up please notify New Forest Disco prior to booking and pay the required sum.

3. New Forest Disco will require at least three metre-squared space to set up and at least two plug sockets near to the performance area. It is your responsibility to check this prior to booking. If New Forest Disco finds that they must set up in 

inappropriate conditions we reserve the right to restrict the performance as agreed in the contract/agreement or, in the worst circumstances to cancel the event altogether, and the full amount is still liable to be paid.

4. It is your responsibility to make sure that there is at most 5 metres space between the performance area and two plug sockets. It must also be safe to lay any electrical or audio wires across this space. Any accidents, damages or loss of power resulting in poorly laid wires between the power points and the performance area is your responsibility.

5. Please note that not all equipment is suitable for narrow corridors/door openings, stairs/elevators and uneven surfaces. It is your responsibility to notify New Forest Disco of any obstructions to the performance area. New Forest Disco may not set up if he or she feels that it is not practical to set up in these conditions then full payment will be required without any performance.

6. A charge of £25 must be paid for upstairs venues when booking as it takes twice as long to setup and packup. This option is on the booking form. If this information is not disclosed to New Forest Disco New Forest Disco reserves the right to add this amount on to his/her payment. They also reserve the right not to set up at all if they feel that your venue is either not safe or inconvenient to set up. In this case payment in full will be required from the client.


Security and Safety


1. In the event of fire, power failure, flood, public disturbance, aggressive or abusive behaviour, terrorist activity or any other threat to the public, New Forest Disco will not be responsible to evacuate any venue, building or outside event. Although New Forest Disco will try to announce any health and safety issues and turn off all equipment if possible, New Forest Disco reserves the right to stop performing and leave the venue until deemed safe by an official health and safety officer or police/fire team member. No refunds or discount are available in these circumstances.

2. All persons and guests are responsible for the health and safety of themselves and those around them. A responsible adult should supervise children at all times and not let them near any performance equipment. New Forest Disco does not accept any responsibility for damages of any form to the health and safety of your guests and any other persons / children at your event.

3. Forest Disco’s have signed agreements proving that they have public liability insurance and PAT certificates. As the client it is your responsibility to notify us prior to the event of any issues relating to the safety of your guests and New Forest Disco New Forest Disco reserves the right not to set up if he/she thinks that it is not safe to do so.


Equipment and New Forest Disco


1. The pictures and videos of equipment on our website and promotional materials may be different to that supplied at your event. We have lists of all Forest Disco equipment and if you would like a description of the equipment to be supplied please contact us prior to your event-taking place. If you  think this equipment is not suitable then please inform us one week prior to the event-taking place. No discounts or refunds are available if you think the equipment is not suitable on the day.

2. New Forest Disco has the right to refuse any individual from participating in any form of entertainment if he/she feels that the individual appears to be intoxicated or has a medical condition, which may result in damage to himself or herself, or to New Forest Disco or equipment.

3. Under no circumstances must any person not employed by New Forest Disco use or tamper with any performance equipment unless given permission. Any damage incurred following intermitted tampering will result in a charge for the full cost of any damaged equipment.

4. Any damage to New Forest Disco’s equipment resulting from you or your guest’s actions is to be paid in full within one week of the event. This includes replacing or repairing lost or broken equipment. Court action will occur if payment is not received by this time.

5. New Forest Disco reserves the right to take photo’s and videos during and after the performance. This may be used for promotional and commercial purposes.  If you or your guests do not wish to be photographed or videoed please contact us within 7 days of the event and display relevant warning notices during the performance.

6. We reserve the right to refuse any event at any time, which either/or has a sound limiting device or poor in-house sound equipment in which New Forest Disco feels is of an inferior quality as it may damage New Forest Disco’s equipment and/or looks/sounds unprofessional.

7. If you or your guests have any disabilities or dislikes regarding lighting, sound or any other form of performance service please let us know before the event. We accept no responsibility whatsoever for any damages to the health or personal issues of your guests. All Forest Discos will play to a volume appropriate to the event. If you or your guests do not like loud music then please do not sit in front of the speakers!


Outside events


1. All outside events are subject to the weather conditions of the day/night. Any  outside event must be provided with cover by the customer. If adequate cover is not provided, New Forest Disco reserves the right to finish early or not begin the event due to the risk of damage to equipment or health and safety to New Forest Disco and the events guests.

2. If a generator is supplied for the electrics of an outside event then you take full responsibility for any damage resulting in power failures and surges. We accept no responsibility for loss of power.

3. We will not be held liable for non-fulfilment of this contract by the management, hirer, although every reasonable precaution will be taken. In the event of the client seeking compensation, we will not be held liable under any such claim, and the contracted Forest Disco will only be liable for a sum up to and not exceeding the contracted amount.

4. New Forest Disco reserves the right to amend or withdraw the terms & conditions (as listed above and online), promotional offers and any written, printed, verbal or displayed (including internet resources) at any point



Privacy Policy

Protecting your personal details on our website


Last updated: 7 August 2012


New Forest Back Office, New Forest Disco whose place of business is 208/210 Fourelle House, Marchwood Industrial Pk, Southampton SO40 4BJ, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions ("Website Terms").


By accepting our Website Terms or by visiting Newforestdisco.com or New Forest backoffice.com ("the Website") you are accepting and consenting to the practices described in this Privacy Policy.


The Website is brought to you by New Forest Back Office. New Forest Back Office believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.


When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at the address below.


Some of the Personal Data we hold about you may be sensitive personal data' within the meaning of the Data Protection Act 1998, for example, information about you.

1.   Collecting Information


We may collect Personal Data about you from a number of sources, including the following:


1.1.       From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and your bank details.


1.2.       From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.


1.3.       From documents that are available to the public, such as the electoral register.


2.   Using Your Personal Information


2.1.       Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:


2.1.1.          To help us to identify you when you contact us.


2.1.2.          To help us to identify accounts, services and/or products which you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system, which uses the Personal Data you have provided and/or any information we hold about you and Personal Data from third party agencies (including credit reference agencies).


2.1.3.          To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future.


2.1.4.          To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.


2.1.5.          To help to prevent and detect fraud or loss.


2.1.6.          To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners unless you have previously asked us not to do so.


2.1.7.          To keep you up to date with our member benefit scheme under which, as part of your membership benefits, we will give you membership information and details of discounts and offers we negotiate from time to time on behalf of our members. If you do not wish to receive this benefit, please write to our Data Protection Manager at the address given in clause 7 below.


2.1.8.          We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.


2.1.9.          We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.


2.2.       We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.


2.3.       We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:


2.3.1.          If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.


2.3.2.          If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.


2.3.3.          We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit and debit card payments and providing customer service. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998.  From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area.  We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.


2.4.       Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.


2.5.       In connection with any transaction which we enter into with you:


2.5.1.          We, and other companies in our group, may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies. We and they may keep a record of the search. Information held about you by these agencies may be linked to records relating to other people living at the same address with whom you are financially linked. These records will also be taken into account in credit and fraud prevention checks. Information from your application and payment details of your account will be recorded with one or more of these agencies and may be shared with other organisations to help make credit and insurance decisions about you and members of your household with whom you are financially linked and for debt collection and fraud prevention. This includes those who have moved house and who have missed payments.


2.5.2.          If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.


2.5.3.          If you need details of those credit agencies and fraud prevention agencies from which we obtain and with which we record information about you, please write to our Data Protection Manager at New Forest Back Office, 208/210 Fourelle House, Central Crescent, Marchwood Industrial Park, SO40 4BJ

3.   Protecting Information


We have strict security measures to protect Personal Data.


3.1.       We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.


3.2.       We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.


3.3.       We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.


3.4.       It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.


4.   The Internet


4.1.       If you communicate with us using the Internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.


4.2.       Please remember that communications over the Internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.


4.3.       We may use 'cookies' to monitor how people use our site. This helps us to understand how our customers and potential customers use our website so we can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer's hard drive through your browser, to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.


4.4.       If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on our website without cookies.


5.   Turning Off Cookies in Different Browsers


The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.


6.   Links


6.1.       The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.


6.2.       These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.


6.3.       We exclude all liability for loss that you may incur when using these third party websites. 


7.   Further Information


7.1.       If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, New Forest Back Office, 209/210 Fourelle House, Marchwood Ind. Pk. SO40 4BJ

7.2.       We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website.  You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time.  It is your responsibility to check regularly to determine whether this Privacy Policy has changed. 


7.3.       You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at Jackie@newforestbackoffice.com. This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.


7.4.       If you would like access to the Personal Data that we hold about you, you can do this by emailing us at jackie@newforestbackoffice.com or writing to us at the address noted above. There may be a nominal charge of £10 to cover administrative costs.


7.5.       We aim to keep the Personal Data we hold about you accurate and up to date.  If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at jackie@newforestbackoffice.com or write to us at the address above to update your Personal Data.

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Download a PDF of Peter’s PLI

Download a PDF of Jackie’s PLI

Download a PDF certificate of our PAT Test